FAQ

Have questions about our electric vehicles? Find quick answers below!

Frequently Asked Questions

We receive many requests for a catalog and information about our products. Allow us to answer the most common questions.

All our products are displayed on our website, and you can download our catalog from the following link: catalog. Please feel free to print the pages that interest you. We are happy to answer any questions you may have.

About Products

A: An electric vehicle (EV) is a vehicle that is powered by an electric motor instead of an internal combustion engine. EVs use electricity stored in batteries to power the motor.

A:The HS code for electric vehicles is generally:8703.80. Here’s a detailed breakdown:
1) 87: Vehicles other than railway or tramway rolling stock, and parts and accessories thereof
2) 03: Motor cars and other motor vehicles principally designed for the transport of persons (other than those of heading 8702), including station wagons and racing cars
3) 80: Other vehicles, with only electric motor for propulsion

A: There are several types of electric vehicles we offer:
1) Battery Electric Vehicles (BEVs): Fully electric vehicles with no gasoline engine.
2) Plug-in Hybrid Electric Vehicles (PHEVs): Vehicles that combine a battery-powered electric motor with a gasoline engine.
3) Hybrid Electric Vehicles (HEVs): Vehicles that use both an electric motor and a gasoline engine but cannot be plugged in to recharge.
4) Fuel Cell Electric Vehicles (FCEVs): Vehicles that generate electricity from hydrogen to power an electric motor.

A:We offer a wide range brands of electric vehicles options,like the BYD,Dongfeng, Changan.etc.

A:Electric vehicles (EVs) can hold various certifications and meet several standards to ensure safety, efficiency, and environmental performance.,like the CE,UN/ECE R100,FMVSS (Federal Motor Vehicle Safety Standards),ISO 26262,EPA (Environmental Protection Agency) Ratings,etc.

A:Here are some advice too choose the right electric vehicles,:
1) Assess your driving needs and required range.
2) Determine your budget, considering available incentives.
3) Evaluate home and public charging options.
4) Choose the vehicle type and size that fits your lifestyle.
5)Consider performance, features, and build quality.
6)Research brand reputation and reviews.
7)Calculate the total cost of ownership.
8)Reflect on the environmental impact.
9)Take test drives and practice charging.

A:Charging time varies based on the type of charger:
1) Level 1 (120V): 8-20 hours for a full charge.
2) Level 2 (240V): 4-8 hours for a full charge.
3) DC Fast Charging: 30 minutes to an hour for an 80% charge.

A: The range of an EV depends on the model and battery capacity. Most modern EVs have a range of 150 to 370 miles per charge.
A: EV batteries typically last 8-15 years, depending on usage and environmental factors. Most manufacturers offer warranties of 8 years or 100,000 miles.

A:Here are some tips to maintain the electric vehicles:
1) Maintain optimal battery charge levels and monitor battery health.
2) Install a Level 2 home charger and familiarize yourself with public charging stations.
3) Regularly check tire pressure and inspect for wear and damage.
4) Use regenerative braking and inspect traditional brake components.
5) Check and maintain coolant and brake fluid levels.
6) Keep the vehicle’s software up to date with regular updates.
7) Follow the manufacturer’s maintenance schedule and keep the vehicle clean.
8) Protect the vehicle from extreme temperatures and use preconditioning features.
9) Drive efficiently to maximize range and reduce wear.
10) Store the vehicle properly if not in use for extended periods.

A: The upfront cost of EVs can be higher, but they can be cheaper in the long run due to lower fuel and maintenance costs. Government incentives can also reduce the purchase price.

A:Here are some tips to clean the electric vehicles:
1) Wash the exterior every 1-2 weeks and wax every 3-6 months.
2) Vacuum the interior and wipe down surfaces every 1-2 weeks; deep clean every 3-6 months.
3) Clean windows and mirrors every 1-2 weeks.
4) Clean wheels and tires every 2-4 weeks.
5) Inspect and clean the charging port and connectors monthly.
6) Clean the underbody every 6 months, especially after winter.
7) Check and clean sensors and cameras weekly.
8) Replace or clean the cabin air filter every 12 months or 12,000-15,000 miles.

A: Many governments offer incentives such as tax credits, rebates, and grants to reduce the cost of purchasing an EV. These incentives vary by country and region.

A: The cost to charge an EV depends on the local electricity rates and the vehicle’s efficiency. On average, it costs about $0.10 to $0.20 per kWh, making it significantly cheaper than gasoline.
A: Yes, EVs typically require less maintenance because they have fewer moving parts and no need for oil changes, fuel filters, or spark plugs. Brake systems also last longer due to regenerative braking.

A: EVs are generally considered reliable. The simpler drive train and fewer moving parts reduce the risk of mechanical failures.

A: Yes, electric vehicles are indeed recyclable, and the recycling industry continues to advance to meet the growing demand for sustainable solutions. As EV adoption increases, the focus on efficient battery recycling and material recovery becomes increasingly important for minimizing environmental impact and promoting a sustainable future.
A:Store the EV in a climate-controlled environment, preferably indoors ,or park on a flat surface and use wheel chocks instead of the parking brake.
A: EV batteries can be recycled or repurposed for secondary uses such as energy storage. The industry is developing better recycling methods to handle end-of-life batteries.
A: EVs offer quick acceleration and a smooth, quiet ride. The instant torque from the electric motor provides strong performance, often surpassing gasoline cars.
A: Yes, with the increasing range of modern EVs and the expanding network of fast-charging stations, long trips are feasible. Planning charging stops is necessary for extended travel.
A: The variety of EV models is growing, with options ranging from compact cars to SUVs and trucks. Major automakers are continuously introducing new EV models to the market.

Order

A:Please visit the page: https://www.ev4s.com, select any products you want,and choose the ENQUIRY NOW,you can contact us by Whatsapp or via email.

A:Browse the site, select the products you want, then choose enquiry now,after your confirmation, we will send you a proforma,and then you can pay for it.
A:After your electric vehicles order is processed and shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment and stay updated on the delivery progress.
A:Once a electric vehicles order is confirmed, making modifications can be challenging. It’s important to double-check your order details before completing the purchase. If you need to make any changes, please contact our customer support team immediately for assistance.
A:Expedited shipping options for electric vehicles orders may be available during checkout. You can select the desired shipping speed to ensure faster delivery of your electric vehicles.

Payment

A:We will give you our account with the proforma via email,you can transfer funds to our account.Once received your bank receipt,we will give you an estimated day to shipment.
A:To find the best deals and discounts, stay updated with our promotions, use available coupons, compare prices across various products, and consider shopping during discount seasons or special sales events for additional savings.
A:After completing your electric vehicles purchase, we will provide you with an order confirmation or payment receipt. This document is typically sent to your email, allowing you to easily view or print it for your records.
A:We maintain transparency in our pricing, so the price you see generally includes the cost of the electric vehicles and any applicable taxes. We encourage you to review the final cost during checkout to ensure there are no unexpected charges.
A:We quote as per detailed quantity and requirement. Please tell us the quantity you need so that we can quote accordingly. More quantity, better price.

Shipping

A:Once your electric vehicles order is shipped, we will provide you with a tracking number. You can use this number to monitor the delivery status of your order online, keeping you informed about its progress and estimated arrival time.
A:Absolutely, we offer international shipping for our electric vehicles. We can ship to locations anywhere in the world.
A:Delivery times for electric vehicles orders vary depending on your location and the shipping method selected at checkout. You can view the estimated delivery time for your specific order before finalizing your purchase.
A:EVs are typically shipped in containers to protect them from weather elements and potential damage during transit.Containers may be standard 20-foot or 40-foot units, depending on the size and quantity of vehicles being shipped.
A:If you need to modify the shipping address for your electric vehicles order, please contact us as soon as possible. We may be able to make changes to the address before the electric vehicles is dispatched, ensuring it arrives at the correct location.
A:Yes, expedited shipping for electric vehicles often incurs an additional cost. The exact fee depends on the shipping company and how quickly you need the electric vehicles delivered. This cost will be outlined during the checkout process, allowing you to make an informed decision.
A:Rerouting a electric vehicles shipment after it has been dispatched can be complex. You should contact the shipping company as soon as possible to inquire about the possibility of changing the address and any potential fees associated with this change.
A:While specific delivery dates cannot be guaranteed, you can choose from available shipping options during checkout to estimate delivery times for your electric vehicles order.
A:You can choose FOB or CIF. If you choose CIF, please contact us for specific shipping costs.
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One-stop service for electric vehicles

If you have any questions about our electric vehicles or services, feel free to reach out to our customer service team. We strive to provide unique experiences for everyone involved with our brand. We offer preferential prices and the best-quality electric vehicles for you.

Address(Export):6F,ShunJing Trade Center,No.855,Industrial Avenue South, Haizhu District, Guangzhou,China (Mainland)

Ellie Hua
+86-18765329559 / ellie.hua@ev4s.com

Grace Cui
+86-13573120103 / grace.cui@ev4s.com

Bob Ho
+86-18823432913 / bob.ho@ev4s.com

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